Refund policy

No Returns or Refunds Policy

At Jade Icon Collection, all sales are final. We do not accept returns or offer refunds unless the item is damaged or faulty due to workmanship.

If your item arrives with a defect, please contact us at support@jadeiconcollection.com within 3 days of delivery. Be sure to include:

  • Your full name
  • Your order number
  • Clear photos of the item and the issue

We’ll review your claim and make it right if it’s a manufacturing or quality issue.

We want every baddie to feel flawless in her fit—thank you for understanding and supporting our small business. 💖